Buffalo Airport Services

In this page you’ll find the Services options at Buffalo Niagara International Airport.

Buffalo Niagara international Airport (BUF) is an international airport serving Buffalo Metropolitan Area (New York, United States) and the Golden Horseshoe region of Ontario, in Canada. Concretely, it is located about 10 km from Buffalo city centre. BUF Airport has one large passenger Terminal, where you can find the following Services and Facilities:

- Restaurants and cafeterias

- Free WiFi during the frst 45 minutes: select the Wi-Fi network called BUF Free WiFi or Boingo Hotspot, launch a web browser on your devide and select “Complimentary Wi-Fi”

- Shops and Dutty free

- Car rental services

- Transportation access

- Parking access

- Taxi/Shuttle access

- Baggage Service offices (lower level in baggage claim)

- Barber (upper level pre-security) open from Monday to Friday from 9:00h to 17:30h, Saturdays from 10:00h to 16:00h and Sundays y appt. only

- Electric Car Charging: three charging stations on level 1, section F-2 in the Daily and Hourly Parking Garage.

- Fisher Price Play Gate: in the upper level near Gate 9, it is a free space for families and their children, with toys, books and activities

- Ground Transportation Desk: lower level,baggage claim.

- Hotel Information and Car rental kiosks: located in the lower level, near baggage claim

- Information desk: located in the lower level across from the baggage claim

- Meet and Greet Area: located in the upper level near Security Area.

- Pet Relief Area: in the lower level arrivals

- Security Checkpoint: in the upper level

- Shoe Shine: in the upper level post security near the Gate 11

- SmarteCarte: located in the lower level baggage claim

- Special needs services: for Autistic Travelers (716) 630-6072, Braille signage throughout the airport, for Deaf and Hearing impaired travelers, Electric Carts in the post-security area, Gate access through elevators and ramps, Oxygen services, free handicapped parking for up to one hour, passenger escorts, picking up at curbside

- Companion care Restrooms (located on the departures level pre-security)

- Security Check-in

- Service Animals

- Paws for Love Program: contact volunteer coordinator Debbie Braun at: dlfb2@msn.com.

- Pet relief area: pre-security in the lower level of arrivals

- Video Telephones for hearing impaired and speech disabled travelers. One is located in the arrivals and one in the departures area.

- Wheelchairs and Sky Cap, (716) 633-3726